SHIPPING OPTIONS 

Postage is calculated according to weight and begins from RM10 (WM) / RM15 (EM). Please use our website and key in your order to get a more accurate quote. 

We offer complimentary shipping for orders above RM 200 within West Malaysia. 

All orders take 1-2 business days to process before it is shipped out.

Please allow up to 5 business days for standard delivery within West Malaysia and 7 business days for East Malaysia.

Express shipping same day/next day delivery is available for Klang Valley & KL addresses via Lalamove/Grab. Please drop us a message or email with the address for a quote.

Orders cannot be shipped to P.O. Box addresses.

Cahaya Candles is not responsible for any lost or damaged parcels during delivery.

International Delivery

Please e-mail us at hello@cahayacandles.com for international delivery enquiries.

TAX & DUTIES

If your shipping address is within Malaysia, there will be no tax or duty on your order.

For international orders, we will ship your package as a gift to avoid any unwanted custom charges & duties. However, should there be customs charges still, the buyer, are responsible for the fees. 

Unfortunately, we cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. If you need more information regarding taxes and duties, kindly contact your local customs offices. 

Any delays caused by customs clearance or items lost in transit, the responsibility rests with the customer.